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An eco-friendly wipe infused with a natural remedy to tackle stress and anxiety in animals
Contains a blend of Valerian Essential Oil, Vetiver, Sweet Basil and Sage
Clinically proven and works straight away
As used and recommended by Vets and Rescue Centres
Suitable for all mammals, reptiles and birds, including dogs, cats and horses
Suitable for puppies and kittens
Developed and made in England
Pack of 12 individual wipes
This calming wipe is designed to calm pets during troubling times or stressful events. Infused with a natural valerian-based blend, It is intended to mimic natural calming mechanisms to help effectively calm anxious or stressed pets without the need for sedation. This clinically proven calming solution starts to work immediately, helping the pet become more receptive and attentive. Formulated using a blend of naturally soothing ingredients that trick the nerve cells into thinking they are getting a message to calm down.
This product is perfect for use while grooming a pet, especially if they are nervous of dryers. The product ensures a safer, easier, faster and more relaxing session for the pet and for you.
How to use: Gently rub the wipe around the muzzle, under the chin and the top of the chest of the pet. You can also rub the wipe on your fingers before handling your pet, tie it to a basket or place on bedding in the home or while travelling. Alternatively, it can be used to wipe down surfaces such as an examination or grooming table tops.
Pet Remedy will help with separation anxiety, travel anxiety, noise phobias including fireworks, change of routine, new home, new pets, vet visits, groomer visits, training and socialisation classes, kennels, catteries, loss of companions as well as many other situations which may cause stress or anxiety in pets.
As part of our commitment we offer a fast, efficient delivery service. Orders received by 12pm Monday to Friday will normally be shipped the same day.
Free Delivery to UK Mainland on orders over £100.
Express Delivery is charged at £7.50 to UK mainland up to 10kg. Delivery estimate is 1-2 working days from order being dispatched.
Standard Delivery (UK Mainland under £100)
Delivery estimate is 3-5 working days from order being dispatched.
0 - 10kg
£5.50
10.01 - 50kg
£7.50
50.01kg - 80kg
£35.00
80kg+
£45.00
Pallet Delivery
We use a specialist pallet delivery service for all large and heavy equipment items such as tables and baths. Pallets will be delivered curbside so please ensure that you have the correct assistance to bring your product(s) into your premises.
UK Offshore Standard Delivery
We deliver to UK offshore addresses up to 50kg. For any orders and large goods exceeding this weight, please call our customer service team for a quote on 01635 581 958 or email customer.service@groomers-online.comwith your name, email address, phone number and order details.
Scottish Highlands & Islands
0 - 50kg
£7.50
Channel Islands
0 - 50kg
£6.25 (ex VAT)
Isle of Man
0 - 50kg
£7.50
Isles of Scilly
0 - 50kg
£7.50
International Export
For a quote on international shipping please call our customer service team on 01635 581 958 or email customer.service@groomers-online.comwith your name, email address, phone number and order details.
RETURNS
Distance Selling Regulations
Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. We will offer a refund to customers if you have notified us in writing within 14 days of receipt of your order that you wish to return your goods. Cancelled goods must be returned to Groomers Limited within a further 14 days after we have been notified. We will refund customers within 14 days of receiving the goods back.
No reason for return is required.
Please note that you will be responsible for the cost of returning the goods to us unless we delivered the item to you in error or the item is faulty.
Your unwanted item must be unused in a re-saleable condition and in the original, undamaged, unopened product packaging with any labels still attached.
We recommend you keep the original packaging and wrap the return item well to avoid damage in transit. Please remember the packaging of the item is the responsibility of the sender, not the courier and Groomers Limited. We reserve the right to deduct a percentage of the refund or credit if an item is received unsuitable for re-sale as new. This will be assessed once the product is received.
If you are returning a large item such as a table, bath or cabinet, the item will need to be packaged safely on a pallet, this will be required by the courier for collection and return. If payment is required the cost is from £45.00 per pallet.
Please be aware that Gift Vouchers are non-returnable.
Any returns or exchanges on items purchased at events or shows will attract a standard delivery charge.
Please remember to include a Groomers Return Form or, if you prefer, a covering letter including your full name, address, contact telephone number, order number and email address so we know who the package is from in order to process your return.
Although this is a rare occurrence, we highly recommend using recorded post so that you can track your package should it go astray.
Returns should be mailed to: Returns, Groomers Limited, 137 Greenham Business Park, Newbury, Berkshire, RG19 6HN.
Refunds
We'll aim to refund all items within 24 hours of receipt in the same way you paid for your product.
If you paid by credit/debit card, the money will go back onto the same card.
Please allow up to 5 working days for the refund to show in your account.
Returning Small Items by Royal Mail
If you are returning a small item by post (packet), please ensure the item is unused, and in its original, undamaged packaging. We will need to resell the item so please ensure it is returned in the way that you would like to receive it. To avoid damages in transit, please wrap the item well, preferably in bubble wrap, and then use a strong box or jiffy bag to send the item. Don’t forget to include your Groomers Returns Form or a covering letter including your full address and telephone number so that we know who the package is from. We also recommend recorded post so that you can track your package, should it go astray.
Returning Large Items by Postal Service or Courier:
If you are returning a large item (2kg+) for a refund or credit note, please ensure the item is unused, and in its original, undamaged packaging. We will need to resell the item so please ensure it is returned in the way that you would like to receive it. If the item is sold in an item specific box- e.g. dog cage, please ensure that no address labels or sender details are stuck onto this box. Please put the item in an outer box or wrap in black plastic/cellophane for stamps or courier labels. Please remember that packing an item for return is the responsibility of the sender, not of the courier. The item will need to reach us undamaged for us to be able to give you a full refund or exchange, so please package well for transit. Don’t forget to include your Groomers Returns Form or a covering letter including your full address and telephone number so that we know who the package is from. Again, we also recommend using recorded post or courier service so that you can track your package, should it go astray.
Pre-Loved Items
Items have a 7 day cooling off period and so can be returned for a full refund in the same condition as they were bought. Postage will be paid by the purchaser.
