Groomers Signature Evening Primrose Oil Conditioner

Groomers Signature Evening Primrose Oil Conditioner

• Intensive conditioning treatment for dogs
• Contains 1% Evening Primrose Oil to moisturise skin and coat deeply
• Excellent to nourish dry, flaky, itchy skin
• Suitable for sensitive skin
• Available in 500ml & 5L sizes

Groomers Signature Evening Primrose Oil Conditioner soothes and softens the coat, leaving it feeling deeply hydrated and silky

Our original signature range still remains a best seller today. A rich formula made with 1% pure, cold-pressed Evening Primrose Oil, this conditioner containing high levels of fatty acids with known benefits for allergy conditions. Designed to deposit a trace amount of Evening Primrose Oil onto the coat after rinsing, it deeply conditions, adds shine and leaves the coat silky to the touch. Suitable for all breeds. Especially ideal for double coated breeds or sensitive skin.

Directions for use: Use undiluted. Shake well before use. Apply to the coat after shampooing, ensure shampoo has been thoroughly rinsed off first. Apply from the neck down, carefully avoiding the eyes, ears and mouth. If possible, allow the product to stand for a few minutes before rinsing to allow for maximum absorption and benefits. Rinse thoroughly with warm water, then dry. Use of heat when drying will speed up the absorption of oil into the skin.

Ingredients: Aqua, Cetearyl Alochol, Sodium Laureth Sulfate, Evening Primrose Oil, Benzyl Alcohol, Dehydroacetic Acid, Parfum, Benzyl Salicylate, Cinnamyl Alcohol, Coumarin, Eugenol, Geraniol, Hexyl Cinnamal, Butylphenyl Methylpropional, Limonene, Linalool, Alpha-Isomethyl Ionone, CI 19140.

Use with our accompanying Groomers Signature Evening Primrose Oil Shampoo and Coat Conditioning Spray

View our full range of conditioners

Delivery

As part of our commitment we offer a fast, efficient delivery service. Orders received by 12pm Monday to Friday will normally be shipped the same day. UK Mainland orders over £100 will be delivered free of charge.

Any delivery to the Scottish Highlands, Northern Ireland and offshore islands may be subject to a surcharge.

Large, heavy, equipment items such as tables and baths are dispatched via a specialist carrier. Please note that pallets will be delivered curbside. Please make sure you have the correct assistance to bring your product into your premises.

We politely ask you to notify us of any errors in your order within seven days of receipt so they can be rectified promptly.

Please note that orders placed online on Saturdays, Sundays and bank holidays, when we are closed, will be dispatched the next working day. 

UK Offshore Standard Delivery

Deliveries to UK offshore addresses (including NI, ROI, Highlands and Islands) are charged at individual rates in accordance with prices from Royal Mail. These are available at the time of ordering and will feature online at the basket checkout.

International Export

Please email us at customer.service@groomers-online.com for a shipping quote.

RETURNS

Distance Selling Regulations 

Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. We will offer a refund to customers if you have notified us in writing within 14 days of receipt that you wish to cancel your order. Cancelled goods must be returned to Groomers Limited within a further 14 days after we have been notified. We will refund customers within 14 days of receiving the goods back.

No reason for return is required.

Please note that you will be responsible for the cost of returning the goods to us unless we delivered the item to you in error or the item is faulty.

Your unwanted item must be in a re-saleable condition and in the original, undamaged, unopened product packaging with any labels still attached.

We recommend you keep the original packaging and wrap the return item well to avoid damage in transit. Please remember the packaging of the item is the responsibility of the sender, not the courier and Groomers Limited. We reserve the right to deduct a percentage of the refund or credit if an item is received unsuitable for re-sale as new. This will be assessed once the product is received.

If you are returning a large item such as a table, bath or cabinet, the item will need to be packaged safely on a pallet, this will be required by the courier for collection and return. If payment is required the cost is from £45.00 per pallet.

Please be aware that Gift Vouchers are non-returnable:

Any returns or exchanges on items purchased at events or shows will attract a standard delivery charge.

Please remember to include a Groomers Return Form which you can download from our website or, if you prefer, a covering letter including your full name, address and contact telephone number so we know who the package is from. We will need to contact you to arrange payment or a refund.

Although this is a rare occurrence, we highly recommend using recorded post so that you can track your package should it go astray.

Returns should be mailed to: Returns, Groomers Limited, 137 Greenham Business Park, Newbury, RG19 6HN

Refunds

We'll aim to refund all items within 24 hours of receipt in the same way you paid for your product.

If you paid by credit/debit card, the money will go back onto the same card.

Please allow up to 5 working days for the refund to show in your account.

Returning Small Items by Royal Mail

If you are returning a small item by post (packet), please ensure the item is unused, and in its original, undamaged packaging. We will need to resell the item so please ensure it is returned in the way that you would like to receive it. To avoid damages in transit, please wrap the item well, preferably in bubble wrap, and then use a strong box or jiffy bag to send the item. Don’t forget to include your Groomers Returns Form or a covering letter including your full address and telephone number so that we know who the package is from. We also recommend recorded post so that you can track your package, should it go astray. 

Returning Large Items by Postal Service or Courier: 

If you are returning a large item (2kg+) for a refund or credit note, please ensure the item is unused, and in its original, undamaged packaging. We will need to resell the item so please ensure it is returned in the way that you would like to receive it. If the item is sold in an item specific box- e.g. dog cage, please ensure that no address labels or sender details are stuck onto this box. Please put the item in an outer box or wrap in black plastic/cellophane for stamps or courier labels. Please remember that packing an item for return is the responsibility of the sender, not of the courier. The item will need to reach us undamaged for us to be able to give you a full refund or exchange, so please package well for transit. Don’t forget to include your Groomers Returns Form or a covering letter including your full address and telephone number so that we know who the package is from. Again, we also recommend using recorded post or courier service so that you can track your package, should it go astray.

Pre-Loved Items

Items have a 7 day cooling off period and so can be returned for a full refund in the same condition as they were bought. Postage will be paid by the purchaser.

Email: customer.service@groomers-online.com