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Once Upon a Time…

The Groomers story began in the 1990s with a dog groomer, a vet school and an idea to reduce dry, itchy skin and hair loss in dogs. This led to the development of Evening Primrose Oil Shampoo, designed to help restore their coats and replenish their skin, and boy did it work! Since then, we have expanded our animal bathing range considerably, and now supply an extensive range of equipment to professional groomers and a full range of pet supplies.

We still manufacture our own brand bathing liquids, including that famous Evening Primrose Oil Shampoo, and are now one of the leading supply companies in the industry, doing our best to provide you with everything you need to groom pets with care and get amazing results in the process.

We’ve recently introduced our My-Pet platform, especially for pet owners, which brings professional expertise to home grooming.

Our Core Values:

  • Encouraging grooming excellence through expertise and professional knowledge.
  • Innovation and good value. We believe in sourcing innovative, high quality products at good prices.
  • Delivering good customer service with helpful advice.

About My-Pet

…Approved by Our Pets for You

At My-Pet we’re passionate about the wellbeing of your pets. We stock a large selection of specialised grooming products designed to keep your pet happy, healthy and looking good!

As pet owners ourselves we expect the very best for our furry friends, and that’s why our dedicated team ensure that everything we sell is of the highest quality at competitive prices.

Whether you need brushes, clippers or health care products, our fully trained customer service team are on hand to provide expert advice to help you get the most from our products

Why Buy From Us?

We’re at the front of the crowd. We’re constantly developing new products and always make sure we work with experts to ensure our product selection is the best. We value quality and want to give you the best for your budget.

We manufacture bathing products. Made in our premises in the UK, our specialist bathing products are made especially for pets and designed to make your life as a groomer as easy as possible.

We have industry-leading special offers. We have excellent regular special offers ranging from monthly offers, student offers, subscriber only offers, flash sales and clearance sales. Make sure you check our website and your inbox regularly for the best deals!

We support you. Our team will be helping you from the start of your grooming career and beyond! With a dedicated student team, knowledgeable customer service team, seminars and events in our purpose-built education suite and a host of helpful information in our grooming resources website section, we do everything we can to provide you with the support you need.

We give fast service. If you order before 2pm on a weekday, we aim to get your order despatched the same day! We answer your queries as quickly as possible, so you get exemplary customer service, and don’t forget that we also have free delivery on UK orders over £100!

We offer friendly, impartial advice. Our knowledgeable and helpful customer service team are here to help with any enquiries, from choosing a grooming table to selecting the right tunic size.

Hassle-free returns. If you are not happy with a product, simply fill in our returns form and post it back to us! We’ll take it from there. Find out more on our returns page – click here.

Our customers love us! We’ve got great ratings on our products and our service on reviews.co.uk!

Social Responsibility and Ethics

We are always working to ensure we have amazing quality products to offer, putting both the pet and you, the customer at the top of our priority list.

We do our best to help support charities ranging from Breast Cancer charities to our local Dogs Trust, because we care about people and animals. We’ve hosted Coffee Mornings, Wear It Pink Days, Sponsored Dog Walks and a Christmas Box Appeal for dogs.

We also participate in the recycling scheme for old equipment. Find out more – click here.

The Groomers HQ

Groomers Limited is based in Newbury, Berkshire and is home to our offices, warehouse, and our newly kitted out showroom and education suite. It’s here that you’ll come should you want to attend one of our seminars or see some of our larger products in action! We’ve recently completed a lot of renovation to the building to make it more comfortable for our staff and our wonderful customers and visitors!

 

Contact Us:

Email Us: Sales@groomers-online.com

Call Us: 01635 581958

Office hours: Mon to Fri 8.30am-5pm, excluding bank holidays.


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