This site uses cookies to provide and improve your shopping experience.
If you want to benefit from this improved service, please opt-in.
Cookies Page.
Use on oily, itchy or problem skin prone to infection
With astringent, antibacterial Tea Tree to aid healing
Tea tree fragrance
Dilute 10:1 with warm water
5L
Groomers Performance Medicated Shampoo is perfect for use on problematic skin, for dogs suffering from oiliness, itchiness or infection. The Tea Tree Oil acts as a natural astringent, deep cleaning thick and oily coats. Also with anti-microbial properties, it helps heal and soothe, promoting healthy skin by combating infection-causing microbes. Leaves the coat refreshingly fragrant.
Contains natural astringents, for deep cleaning oily, itchy or problem skin prone to infection. With antibacterial Tea Tree Oil to aid healing
Our Groomer recommends: Using a shampoo with natural astringent properties for greasy and thicker coats. Keep it simple with dogs with problematic, irritated skin. Two washes are best, if the skin isn't too irritated, to ensure the coat is thoroughly clean. Always ensure all product is rinsed off well.
Directions for use: Shake well before use. Wet coat thoroughly with warm water. Shampoo can be used neat or diluted with up to 10 parts warm water. Apply from the neck down and work into a lather, carefully avoiding the eyes, ears and mouth. Rinse thoroughly with warm water and repeat if necessary. Ensure all shampoo is rinsed from the coat, then dry.
As part of our commitment we offer a fast, efficient delivery service. Orders received by 12pm Monday to Friday will normally be shipped the same day. UK Mainland orders over £100 will be delivered free of charge.
Any delivery to the Scottish Highlands, Northern Ireland and offshore islands may be subject to a surcharge.
Large, heavy, equipment items such as tables and baths are dispatched via a specialist carrier. Please note that pallets will be delivered curbside. Please make sure you have the correct assistance to bring your product into your premises.
We politely ask you to notify us of any errors in your order within seven days of receipt so they can be rectified promptly.
Please note that orders placed online on Saturdays, Sundays and bank holidays, when we are closed, will be dispatched the next working day.
UK Offshore Standard Delivery
Deliveries to UK offshore addresses (including NI, ROI, Highlands and Islands) are charged at individual rates in accordance with prices from Royal Mail. These are available at the time of ordering and will feature online at the basket checkout.
Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. We will offer a refund to customers if you have notified us in writing within 14 days of receipt that you wish to cancel your order. Cancelled goods must be returned to Groomers Limited within a further 14 days after we have been notified. We will refund customers within 14 days of receiving the goods back.
No reason for return is required.
Please note that you will be responsible for the cost of returning the goods to us unless we delivered the item to you in error or the item is faulty.
Your unwanted item must be in a re-saleable condition and in the original, undamaged, unopened product packaging with any labels still attached.
We recommend you keep the original packaging and wrap the return item well to avoid damage in transit. Please remember the packaging of the item is the responsibility of the sender, not the courier and Groomers Limited. We reserve the right to deduct a percentage of the refund or credit if an item is received unsuitable for re-sale as new. This will be assessed once the product is received.
If you are returning a large item such as a table, bath or cabinet, the item will need to be packaged safely on a pallet, this will be required by the courier for collection and return. If payment is required the cost is from £45.00 per pallet.
Please be aware that Gift Vouchers are non-returnable:
Any returns or exchanges on items purchased at events or shows will attract a standard delivery charge.
Please remember to include a Groomers Return Form which you can download from our website or, if you prefer, a covering letter including your full name, address and contact telephone number so we know who the package is from. We will need to contact you to arrange payment or a refund.
Although this is a rare occurrence, we highly recommend using recorded post so that you can track your package should it go astray.
Returns should be mailed to: Returns, Groomers Limited, 137 Greenham Business Park, Newbury, RG19 6HN
Refunds
We'll aim to refund all items within 24 hours of receipt in the same way you paid for your product.
If you paid by credit/debit card, the money will go back onto the same card.
Please allow up to 5 working days for the refund to show in your account.
Returning Small Items by Royal Mail
If you are returning a small item by post (packet), please ensure the item is unused, and in its original, undamaged packaging. We will need to resell the item so please ensure it is returned in the way that you would like to receive it. To avoid damages in transit, please wrap the item well, preferably in bubble wrap, and then use a strong box or jiffy bag to send the item. Don’t forget to include your Groomers Returns Form or a covering letter including your full address and telephone number so that we know who the package is from. We also recommend recorded post so that you can track your package, should it go astray.
Returning Large Items by Postal Service or Courier:
If you are returning a large item (2kg+) for a refund or credit note, please ensure the item is unused, and in its original, undamaged packaging. We will need to resell the item so please ensure it is returned in the way that you would like to receive it. If the item is sold in an item specific box- e.g. dog cage, please ensure that no address labels or sender details are stuck onto this box. Please put the item in an outer box or wrap in black plastic/cellophane for stamps or courier labels. Please remember that packing an item for return is the responsibility of the sender, not of the courier. The item will need to reach us undamaged for us to be able to give you a full refund or exchange, so please package well for transit. Don’t forget to include your Groomers Returns Form or a covering letter including your full address and telephone number so that we know who the package is from. Again, we also recommend using recorded post or courier service so that you can track your package, should it go astray.
Pre-Loved Items
Items have a 7 day cooling off period and so can be returned for a full refund in the same condition as they were bought. Postage will be paid by the purchaser.
Lovely shampoo, perfect for dogs with sensitive coats.
May 21, 2023 | Karen Murray
I've started using this recently as I get a lot of dogs coming into the salon with allergies. Customers often ask for an anti itch shampoo, and this works amazingly. It makes all coat soft so no need for detangle spray. I love this so much I won't be buying anything else but this shampoo.
April 28, 2023 | Donna Jackson
Great for dogs with sensitive skin
December 5, 2022 | Louise Nolan
December 4, 2022 | Claire Allen
Great shampoo and really helps dogs i groom
With sensitive skin .
