Please note that under the 'send to' and 'confirm email' sections, you MUST give the email of the recipient of the voucher, not your own email. The email address in this field is the only one that the gift voucher will be valid for, to save other people using your voucher code.
Please fill out the form as below:
To: (Person(s) name receiving the voucher)
From: (Person(s) name sending/paying for the voucher)
Delivery Date: (Please choose the date you would like the recipient to receive the voucher)
Send To: (Email address of the person receiving the voucher)
Confirm Email: (Please confirm the email address of the person receiving the voucher)
Please ensure that the email address you give is that of the recipient or they will not be able to redeem their voucher.
Our Gift Vouchers are sent electronically on the date you specify to the email address given. Payment for the gift voucher will be charged on the purchase date and not on the date of issue and is valid for 12 months from issue. To avoid the voucher becoming out of date the recipient should redeem it straight away on their account, where it will be credited to their e-wallet to be used at any time. The value of the gift voucher is your choice.
Confirmation of the gift voucher will only be sent to the purchaser once the order is confirmed by Groomers Limited. Gift vouchers can only be cancelled by the purchaser within 1 hour of purchase and will not be valid until confirmation email received. Unwanted gift vouchers can not be returned and voucher codes can not be used to purchase another gift voucher.
Items bought using gift vouchers can be returned or exchanged but not refunded, only additional monies paid over and above the gift voucher will be refunded and a new gift voucher code will be issued. When a new gift voucher is issued it will expire on the same date as the original gift voucher.
You may purchase more than one gift voucher at the same time.
Redemption
To redeem your voucher go to www.groomers-online.com, login to your account and access the gift voucher section. You will then be able to add the voucher amount to your e-wallet which you can use against any purchase. If you do not have an account registered to this email address, simply register for free. Your voucher will not work with any other email address except the one it was originally sent to. If you have any issues redeeming your voucher, please contact our customer service team on 01635 581958 or email customer.service@groomers-online.com.
Please note that this gift voucher is valid for one year only.
If you spend more than your gift voucher value you can pay the additional money at checkout, if you spend less than the gift voucher value you will have a credit balance to use later using the same voucher code.
