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Eye Envy Tear Stain Remover Solution is the first step, in the two-step system that safely removes unsightly tear stains by combining non-irritating natural ingredients, which effectively attack the root of the problem.
Step one is the application of the Tear Stain Solution, which cleans the affected area. It uses a natural astringent to close the hair shaft and to fight bacteria. It also includes a broad spectrum natural antibacterial that mimics the properties of an antibiotic. This key mineral helps control and stop the growth of bacteria that leads to unsightly, smelly tear stains.
Step two is the application of the Eye Envy Tear Stain Remover Powder, which absorbs excess moisture and continues to inhibit the growth of bacteria. It also helps to repel new tears. For best results, we highly recommend doing both steps in the Tear Stain Removal process.
Eye Envy Tear Stain Remover Solution is topically applied and NOT ingested. It does not contain parabens, bleach, peroxide, whitening agents or harsh chemicals. It does not contain macrolide antibiotics (such as Tylosin), which with continued use may be harmful to the liver and build up antibiotic resistance.
Breeds usually affected by tear stain stains are: Maltese, Shih Tzu, Cavalier King Charles Spaniel, Havanese, Bichon, Poodle, Samoyed, Pekingese, Pomeranians, Pugs, Bulldogs and other white/light coloured breeds.
Directions for use: Saturate an application pad with the Eye Envy Tear Stain Solution and gently remove the debris from each eye. Repeat daily until stains disappear - typically 7 days. For maintenance apply weekly to prevent reoccurrence. For best results, follow with Eye Envy Tear Stain Remover Powder.
As part of our commitment we offer a fast, efficient delivery service. Orders received by 12pm Monday to Friday will normally be shipped the same day. UK Mainland orders over £100 will be delivered free of charge.
Any delivery to the Scottish Highlands, Northern Ireland and offshore islands may be subject to a surcharge.
Large, heavy, equipment items such as tables and baths are dispatched via a specialist carrier. Please note that pallets will be delivered curbside. Please make sure you have the correct assistance to bring your product into your premises.
We politely ask you to notify us of any errors in your order within seven days of receipt so they can be rectified promptly.
Please note that orders placed online on Saturdays, Sundays and bank holidays, when we are closed, will be dispatched the next working day.
Express Delivery
PLEASE NOTE: We have temporarily suspended our Express Delivery service until further notice. The recent changes in Covid Tier restrictions has impacted many delivery services which currently cannot be guaranteed for next working day delivery. We will resume our Express Delivery service as soon as it is possible.
UK Offshore Standard Delivery
Deliveries to UK offshore addresses (including NI, ROI, Highlands and Islands) are charged at individual rates in accordance with prices from Royal Mail. These are available at the time of ordering and will feature online at the basket checkout.
Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods aren’t faulty. We will offer a refund to customers if you have notified us in writing within 14 days of receipt that you wish to cancel your order. Cancelled goods must be returned to Groomers Limited within a further 14 days after we have been notified. We will refund customers within 14 days of receiving the goods back.
No reason for return is required.
Please note that you will be responsible for the cost of returning the goods to us unless we delivered the item to you in error or the item is faulty.
Your unwanted item must be in a re-saleable condition and in the original, undamaged, unopened product packaging with any labels still attached.
We recommend you keep the original packaging and wrap the return item well to avoid damage in transit. Please remember the packaging of the item is the responsibility of the sender, not the courier and Groomers Limited. We reserve the right to deduct a percentage of the refund or credit if an item is received unsuitable for re-sale as new. This will be assessed once the product is received.
If you are returning a large item such as a table, bath or cabinet, the item will need to be packaged safely on a pallet, this will be required by the courier for collection and return. If payment is required the cost is from £45.00 per pallet.
Please be aware that the following items are non-returnable:
Goods made to order
Sealed media such as DVDs and CDs
Gift vouchers
Any returns or exchanges on items purchased at events or shows will attract a standard delivery charge.
Please remember to include a Groomers Return Form which you can download from our website or, if you prefer, a covering letter including your full name, address and contact telephone number so we know who the package is from. We will need to contact you to arrange payment or a refund.
Although this is a rare occurrence, we highly recommend using recorded post so that you can track your package should it go astray.
Returns should be mailed to:
Returns, Groomers Limited, 137 Greenham Business Park, Newbury, RG19 6HN
Refunds
We will aim to refund all items within 24 hours of receipt (subject to our returns policy).
Please allow 3-5 working days for the payment to reach your debit or credit card as standard. We can only refund any amount due on the card used for original payment.
Returning Small Items by Royal Mail
If you are returning a small item by post (packet), please ensure the item is unused, and in its original, undamaged packaging. We will need to resell the item so please ensure it is returned in the way that you would like to receive it. To avoid damages in transit, please wrap the item well, preferably in bubble wrap, and then use a strong box or jiffy bag to send the item. Don’t forget to include your Groomers Returns Form or a covering letter including your full address and telephone number so that we know who the package is from. We also recommend recorded post so that you can track your package, should it go astray.
Returning Large Items by Postal Service or Courier:
If you are returning a large item (2kg+) for a refund or credit note, please ensure the item is unused, and in its original, undamaged packaging. We will need to resell the item so please ensure it is returned in the way that you would like to receive it. If the item is sold in an item specific box- e.g. dog cage, please ensure that no address labels or sender details are stuck onto this box. Please put the item in an outer box or wrap in black plastic/cellophane for stamps or courier labels. Please remember that packing an item for return is the responsibility of the sender, not of the courier. The item will need to reach us undamaged for us to be able to give you a full refund or exchange, so please package well for transit. Don’t forget to include your Groomers Returns Form or a covering letter including your full address and telephone number so that we know who the package is from. Again, we also recommend using recorded post or courier service so that you can track your package, should it go astray.
Pre-Loved Items
Items have a 7 day cooling off period and so can be returned for a full refund in the same condition as they were bought. Postage will be paid by the purchaser.
Been using it for a week now and the tear stains are still the same.
March 11, 2023 | Patricia Morton
February 4, 2023 | Sunisa Jaruwattanapradid
This is absolutely brilliant only been using this for 4 days and can see a massive difference
March 21, 2022 | Jayne Foster
Reviews say everything. This is the best solution I have ever used.
March 5, 2022 | Mr. Seyed Amir Hossein Mohajerani
We have an English bulldog who has a white face & he got an eye infection which caused excessive tearing and causing sore skin and tear stains. The liquid in conjustion with the powder has worked amazingly in just one week making the skin less sore, and is slowly making the stains go.
Will definitely continue to use to keep the stains at bay.
January 16, 2022 | Joanna Wray
We have an English bulldog who has a white face & he got an eye infection which caused excessive tearing and causing sore skin and tear stains. The liquid in conjustion with the powder has worked amazingly in just one week making the skin less sore, and is slowly making the stains go.
Will definitely continue to use to keep the stains at bay.
January 16, 2022 | Joanna Wray
Amazing stuff I’ve tried so many but will stick with this
December 27, 2021 | Clare Jarrald
Excellent service by Groomers.
November 4, 2021 | Elaine Liddle
The best eye solution for Persian cats really recommend this, been using for over 6months on my cats eyes it honest is amazing!
September 15, 2021 | Sanha Irfan
Lilley my a puppy had really bad tear stains tried the washing the eye wipes nothing worked herd about eye envy from her groomers now Lilley has Lilley white eyes would not try anything else thanks
July 31, 2021 | Linda Robinson
Having used Eye Envy solution for some years - now find it less effective sadly
March 15, 2021 | Anonymous
Excellent service ordered and arrived within a few days
July 20, 2020 | Suzanne Seeds
This lotion is perfect for cleaning our Persian cats’ eyes every day. I keep ordering it from Groomers Online, because of their fast and easy service.
April 3, 2020 | Jane Bowns
Does what it says on the bottle.
February 4, 2020 | Julia Hilton
This is working brilliantly for my white 10mth old Maltipoo’s eyes. Used in conjunction with the powder UK the difference it’s making in only a week is amazing! This is the only thing that’s worked. Impressive!
January 28, 2020 | Nicola Topp
So far so good using it on my 11 year old Bichon Frise and my 9 week old white Havanese. Neither is having any irritation and it is clearing the tear staining on the elder dog and stopping it on the younger one.
January 16, 2020 | Anonymous
No visible improvement so far but it's early days.
July 16, 2019 | Anonymous
This is the one product, in conjunction with the powder, that actually works.