Delivery & Returns

Delivery within Mainland UK
Orders received by 2pm will normally be despatched the same day. As part of our commitment we offer a fast, efficient delivery service. Orders over £70 will be delivered free of charge, however, a small number of bulky and heavy items may attract an additional charge. Where this applies, we will also advise you at the time of ordering.

Delivery charges for Mainland UK only (please contact us for destinations outside Mainland UK)

• up to 250g - £2.25
• 251g - 500g £2.80
• 501g-750g £3.25
• 501g - 1 kg £4.25
• 1.1 kilo - 2 kilo £4.99
• 2.1 kilo + £6.25

Scottish Highlands, Northern Ireland and off-shore islands - may be subject to a surcharge, please check with one of our Sales Advisors 0845 230 7997.

Export - we regularly send orders abroad and would be pleased to quote for delivery to your destination, anywhere in the world.

Please email us for an overseas shipping quote - sales@groomers-online.com.

Returns
If you wish to return an item, we will offer a full refund or exchange, all we ask is that you return it to us unused and in its original packaging.Please download and fill in the returns form to be sent with the goods. Postage and packaging costs will be paid by the sender and we suggest you obtain a receipt from the Post Office as proof of sending. Email: returns@groomers-online.com